System Requirements – Adobe Connect

Below, please find the supported Operating Systems, supported Internet Browsers, and recommended system specifications for using Adobe Connect 9.7.

Windows

  • 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows 7, Windows 8 or Windows 8.1
  • Windows 10, 8.1 (32-bit/64-bit), 8.0 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512MB of RAM (1GB recommended) for Windows 7 or Windows 8
  • Microsoft Internet Explorer 8 or later; Windows Edge browser; Mozilla Firefox; Google Chrome
  • Adobe® Flash® Player 13.0+

Mac OS

  • 1.83GHz Intel Core™ Duo or faster processor
  • 512MB of RAM (1GB recommended)
  • Mac OS X 10.8, 10.9, 10.10
  • Mozilla Firefox; Apple Safari; Google Chrome
  • Adobe Flash Player 13.0+

Linux

  • Ubuntu 14.04; Red Hat Enterprise Linux 6; OpenSuSE 13.1
  • No Add-in support for Linux. Users on Linux can attend meetings in the browser.
  • Google Chrome
  • Adobe Flash Player 13.0+

Virtual Environment

  • Citrix XenApp 7.5

Mobile

  • Apple supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, and iPod touch (4th & 5th generations)
  • Apple supported OS versions summary: iOS 6 and higher
  • Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S3 & S4, Nexus 7 tablet
  • Android supported OS versions summary: 2.3.4 and higher

NOTE

  • On Android devices, the Adobe Connect Mobile 2.1 app no longer requires the Adobe AIR Runtime to be installed
  • All features of Adobe Connect Mobile are supported when attending meetings on Adobe Connect Server version 8.2 and higher, from a supported mobile device
  • New features added in Adobe Connect Mobile 2.1 may not be enabled in all Adobe Connect Server meetings running on an 8.1 or older server
  • Meeting server must be Adobe Connect 7.5.1 or higher in order to use Adobe Connect Mobile 2.1

Additional Requirements (All Platforms)

  • Bandwidth: 512Kbps for participants, meeting attendees, and end users of Adobe Connect applications.
  • Connection: DSL/cable (wired connection recommended) for Adobe Connect presenters, administrators, trainers, and event and meeting hosts.

Additional information is available at:

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